StringsOnGuitar.com respects your privacy and takes your online safety seriously. In order to provide you with the best products, efficient customer service, and timely updates, we record a variety of information from your visit to our site. To better protect your privacy, we provide the policy below explaining our online information practices and the choices you can make about the way your information is collected and used.
StringsOnGuitar.com’s Privacy Policy
Thank you for accessing the website (“Site”) StringsOnGuitar.com (all references to “us” and “our” refer to StringsOnGuitar.com). We respect your privacy and want you to know about the policies we have in place to protect your personal information.
This Privacy Policy explains:
How we collect, use, and (under certain conditions) disclose your personal information.
The steps we’ve taken to secure your personal information.
Your options regarding the collection, use, and disclosure of your personal information.
This Privacy Policy applies only to this website. We are not responsible for the content or privacy practices on any website other than StringsOnGuitar.com to which this Site links or that links to this Site.
By visiting our Site, you accept the practices described in this Policy.
How does StringsOnGuitar.com collect information about me?
How does StringsOnGuitar.com use cookies and other technology to collect information?
How does StringsOnGuitar.com use my personal information?
Does StringsOnGuitar.com ever give out my personal information?
How does StringsOnGuitar.com secure information collected about me?
What choices do I have regarding StringsOnGuitar.com’s collection of my information?
Are children allowed to use StringsOnGuitar.com?
Where can I find updates to this policy?
How does StringsOnGuitar.com collect information about me?
We collect information from Site users in several different ways, with the goal of providing an efficient, meaningful, and customized shopping experience. For example, we can use your personal information to:
* Record and quickly bring up information you’ve given previously
* Help you quickly find information, products, and services
* Create content that is relevant to you
* Alert you of our new information, products, and services
Registration and Ordering: In order to use certain parts of this Site or order products, all customers must fill out an online registration form with personal information, including but not limited to, your name, shipping address(es), phone number, email address, and postal codes. In addition, we may ask for your country/region of residence, so that we can comply with applicable laws and regulations. This information is used for billing, order processing, and internal marketing as well as to communicate with you about your order and our site.
Email Addresses: Several locations on the Site allow you to enter your email address for purposes including but not limited to: registering for free promotional notices, requesting notification when new brands or product styles arrive, or signing up for our email newsletter. In addition, any participation in promotional contests organized by StringsOnGuitar.com is completely voluntary and requires disclosure of contact information needed to notify winners and award prizes. We may post the names and cities of contest winners on our Site.
Log Files: Like most websites, the Site server automatically recognizes the Internet URL from which you access this Site. We may also log your Internet protocol (IP) address, Internet service provider, and date/time stamp for system administration, order verification, internal marketing, and system troubleshooting purposes. (An IP address may indicate the location of your computer on the Internet.)
Product Reviews: We ask for an email address and location along with the submission of all product reviews. Your email address will be kept private, but your location will be visible to other users. All other personal information that you choose to submit as part of the review will be available to other visitors to the Site.
How does StringsOnGuitar.com use cookies and other technology to collect information?
Cookies are small pieces of information that your Internet browser stores as text files on your computer’s hard drive or other storage devices. Most browsers accept cookies by default but setting your browser to refuse cookies or remove them from your hard drive or other storage devices will prevent you from using parts of this Site. StringsOnGuitar.com uses cookies to:
* speed up navigation
* track site usage
* recognize users and user access privileges
* enable selection and purchase products on this Site record your browsing activity and purchases
This Site’s cookies do not and cannot infiltrate a user’s hard drive or other storage devices to gather any confidential information.
This Site also uses web beacons (also known as clear GIF technology or “action tags”) to:
* help deliver cookies
* track views of a web page
Any electronic image on the Site, such as an ad banner, can function as a web beacon. We may use content or ads from third-party advertising companies that may use cookies and web beacons to measure web page visits or the number of products purchased.
Any information these third parties collect via cookies and web beacons is not linked to any personal information we collect.
How does StringsOnGuitar.com use my personal information?
Internal Use: We use your personal information to process your order and provide you with customer service. We may use your personal information internally to collect general information about visitors to this Site, improve Site content and layout, improve our outreach, and market our services and products.
Communication with You: We will use your personal information to communicate with you about our Site and your orders. All customers must provide an email address to allow communication with StringsOnGuitar.com regarding orders placed. We may send you a confirmation email after you register with us as well as service-related announcements as necessary (for example, temporary suspension of service for maintenance.) You may also submit your email address to request notification when we receive a new brand, product style, or product, or to sign up for our email newsletter and special offers. You can unsubscribe or opt-out of future emails at any time.
Does StringsOnGuitar.com ever give out my personal information?
We sell merchandise, not information — We do not sell, rent, trade, license, or otherwise disclose your personal or financial information to anyone, except in the following specific situations:
Third-party service providers: Like most catalog and E-Commerce sellers, we sometimes use third-party service providers to perform specific functions on our behalf. Any information disclosed to them is solely to help in their provision of service. For example, we provide your name, shipping address, email, and phone number to partners such as EMS, DHL, FedEx, and UPS in order to guarantee delivery of your orders, and we may use relevant customer information in order to monitor the quality of the third party’s service.
Recently, we accept Paypal and Payza as the online payment methods, Western Union and MoneyGram as the offline ones. When you click the checkout button to pay online, the page will redirect to the website of Paypal or Payza. Therefore, your financial information, such as your credit card numbers and issuers, is directly submitted to Paypal or Payza. When paying offline at your nearest agent of Western Union and MoneyGram, your financial information is only submitted to the agent. We DO NOT collect your financial information.
Legal requirement to disclose information: We may be required to disclose the information if subpoenaed, served with a court order, or requested by law-enforcement officials conducting investigations, or if we are otherwise required by law to disclose such information. We will also release personal information when necessary to protect our legal rights or enforce our Terms of Use and other agreements. For example, we may share information to reduce the risk of fraud, or to prevent fraud by users who attempt fraud or other illegal activity on our Site.
Merger and/or sale of assets: We do not normally sell, trade, or rent personal information
to other companies in the course of our business. However, it is possible that we might acquire, merge with, or be acquired by another company, or that we might dispose of some or all of our assets, in which case your personal information could be disclosed to another company, subject to the Privacy Policy in effect.
Non-personally identifiable information: We may share information that does not identify you or any user, such as the number of daily visitors to a particular page, or the size of an order placed on a certain date, with third parties such as advertising partners.
How does StringsOnGuitar.com secure information collected about me?
This Site incorporates physical, electronic, and administrative procedures to safeguard the confidentiality of your personal information, such as:
* Safeguarding all financial transactions done through this Site with 256-bit Secure Sockets Layer (“SSL”) encryption
* Granting only employees who are providing specific service access to your personal information
* Working only with third-party service providers who we believe adequately secure all computer hardware.
While our business is designed with safeguarding your personal information in mind, please remember that 100% security does not presently exist anywhere, online or offline.
What choices do I have regarding StringsOnGuitar.com’s collection of my information?
You can choose to:
* Correct or update your personal information
* Stop receiving mail to your email address
* Disable your account to prevent any future purchases through that account
To correct or update your personal information, log in to My Accounts and update the fields of your personal information. For any help, please feel free to contact us.
To unsubscribe from emails you receive from StringsOnGuitar.com, follow the unsubscribe link at the bottom of the email and select the option appropriate for you.
Are children allowed to use StringsOnGuitar.com?
We respect children’s privacy. We do not knowingly or intentionally collect personal information from children under age 13. Elsewhere on this Site, you have represented and warranted that you are either 18 years of age or are using the Site with the supervision of a parent or guardian.
If you are under the age of 13, please do not submit any personal information to us, and rely on a parent or guardian to assist you when using the Site.
Where can I find updates to this policy?
To keep you informed of what information we collect, use, and disclose, we will post any changes or updates to this Privacy Policy on this Site and encourage you to review this Privacy Policy from time to time. Please contact us with any questions about the Privacy Policy.
Last Modified: 2022-Aug-25